FAQ's and T & C's Sascron Limited | Thatcham | Berkshire | Hampshire

FAQ's

Everything you need to know

Please see each answer to our frequently asked questions:

Do You Deliver?

  • We aim to arrange the handover of the vehicle at our place of business to you as soon as possible.
  • We do not undertake personal deliveries under any circumstances.
  • Deposits are non-refundable. When a deposit is placed on a vehicle and you choose to cancel the agreement, the deposit paid to Sascron Limited associated with the transaction will be forfeited.
  • When a vehicle has been physically reserved, it is taken off sale and preparation work undertaken as soon as possible in readiness of handover. The minimum deposit taken is £500.00
  • Our vehicles are not supplied with road fund licence (car tax). If you would like to purchase a road fund licence prior to the collection of your vehicle then please discuss this with your sales executive.
  • On occasions, and through no one’s fault, vehicles experience problems. We always recommend that a warranty is purchased for your peace of mind. We partner with one of the country’s leading warranty providers, the WMS group and offer their Safe & Sound warranty product.
  • If you have purchased a warranty and are experiencing problems then please call 01844 293 810.

For a full list of our Terms & Conditions, please see below.

Proceeding with placing a deposit confirms acceptance with the below terms and conditions.

These terms and conditions are intended to contain all the terms of the agreement between us (the Vendor) and you (the Purchaser) relating to the sale and purchase of the Vehicle and/or Product(s). This agreement made in England, shall be subject to the exclusive jurisdiction of the English courts and shall be governed and construed in accordance with English law.


The Purchase Price is the price for the vehicle. In addition, the invoice may be listed with additional items such as a Warranty, Insurance and Paint Protection Products etc. An administration fee is applied to all purchases.

Sascron Limited operate the margin scheme and we do not charge VAT on the purchase price. Therefore, no VAT is reclaimable on the vehicle purchase price. VAT can be reclaimed on paint protection products and administration fees if you are a VAT registered business.

If we have agreed to accept a Part Exchange Vehicle at an agreed value in part payment of the Purchase Price, we shall only be bound to do so if the Part Exchange Vehicle is: -


  1. Cleared of any finance agreements, charges or other encumbrances which you did not disclose to us before the date of the agreement.
  2. Delivered to our place of business before you take collection of the vehicle and/or products.
  3. If the vehicle was inspected at initial deposit / sale agreed stage, it should be in the same condition. If the vehicle was not inspected, the vehicle must be mechanically fit for purpose, in a drivable state with no engine gearbox or other major issues that could affect performance.

If you fail to satisfy any of the above conditions, we will not be obliged to accept the Part Exchange Vehicle or to allow the Part Exchange Valuation against the Purchase Price and you may be required to pay the full Purchase Price before you take collection of the vehicle and/or products. We reserve the right to offer you an amended price for the part exchange should issues be identified affecting the original valuation.

We aim to arrange the handover of the vehicle at our place of business to you as soon as possible. We do not undertake personal deliveries under any circumstances.

Deposits are non-refundable. When a deposit is placed on a vehicle and you choose to cancel the agreement, the deposit paid to Sascron Limited associated with the transaction will be forfeited.

The Vehicle and/or Products will continue to belong to us until the total Purchase Price has been paid and cleared in full. You will, however, be responsible for any loss or damage from when you take delivery and should insure accordingly.

The following means of payment are acceptable:


  1. Debit Card
  2. Direct Bank Transfer
  3. Please note that we do not accept cash, credit cards, business debit cards, bankers drafts or building society cheques.

Please be aware that there is a 0.22% Debit Card processing fee.

Our vehicles undergo a rigorous pre-delivery inspection by our highly experienced team of mechanics.

Warranties are available for purchase. We use WMS Safe and Sound who can provide 12, 24 and 36 month warranties for your peace of mind.


Sascron Ltd - Privacy Policy

This privacy policy sets out how Sascron Limited uses and protects any information that you give Sascron Limited when you use this website.

Sascron Limited is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement.

We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so. We may use your personal information to send you promotional information about third parties which we think you may find interesting if you tell us that you wish this to happen.

Sascron Limited may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes.

What we collect

We may collect the following information:

  •  Name and job title
  •  Contact information including email address
  •  Demographic information such as postcode, preferences and interests
  •  Other information relevant to customer surveys and/or offers

What we do with the information we gather

We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:

  •  Internal record keeping.
  •  We may use the information to improve our products and services.
  •  We may periodically send promotional emails about new products, special offers or other information which we think you may find interesting using the email address which you have provided.
  • From time to time, we may also use your information to contact you for market research purposes. We may contact you by email, phone, fax or mail. We may use the information to customise the website according to your interests.
  • Security

    We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

    How we use cookies

    A cookie is a small file which asks permission to be placed on your computer's hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.

    We use traffic log cookies to identify which pages are being used. This helps us analyse data about webpage traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.

    Overall, cookies help us provide you with a better website by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.

    You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.

    Links to other websites

    Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.



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